Looking for a way to efficiently and economically TEAch your staff about TEA? Check out TeaClass.com and boost sales with a well educated tea team!

As the new year approaches, we’d like to offer you the most powerful, useful, cost-effective tools to maintaining your tea business for 2024: MAINTAIN CHECKLISTS and SCHEDULE TASKS.

Back-to-school! Time to brush up on your team's tea knowledge. Learn how with our FREE tea educational website.

It's time for SPRING TRAINING for your tea shop staff! Keep them engaged and enthusiastic with these ideas and tips from Diana Rosen.

It's so hard to find good help, but Diana Rosen offers great suggestion and tips on hiring and keeping great staff!

Build your tea sales with better tea skills! Check our Part Two of our Professional Cupping articles by Diana Rosen. The more you know about tea tasting, the better you'll be at tea buying (and selling!)

Want to learn how to use a professional tea tasting (cupping) set! Check out this article by Diana Rosen!

Time for a little tea training: What is Green Rooibos? Learn all about this healthful, easy to drink, refreshing herbal tea from South Africa!

The turn of the calendar to a NEW YEAR warrants some planning. Check out our tea retailers checklist for January 2022!

Need to brush up on your tea knowledge? Our FREE tea educational website is a great place to start! Read on to learn more!

Looking to learn more about how to deal with difficult customers? Checkout this article from Diana Rosen with some great tips for you and your staff!

COVID checklists for your business! Checklists are the cornerstone of safety and business maintenance. Check out these checklists and stay on top of keeping your business safe and orderly.

As we move with caution into the the busiest time of an already challenging year, we share some handy holiday season staff training tips for you and your crew!

The holiday season is not called “holidaze” for nothing. It can leave even the most veteran retailer or restauranteur reeling from increased demands from customers, staff, and suppliers. Some tips ahead to cope!

Holiday season is on the horizon! Here we offer some great tips from author and tea maven Diana Rosen. Add this article of advice to your holiday survival guide for tea business owners and managers.

August has galloped right along, taking the last bits of summer with it. Among the usual uptick in wholesale order volume and incoming shipments, a visit to our Adagio stores in the Chicago area was also on the schedule.

Humans are all born with a natural ability to detect sensations on our palate that we call taste. As we grow we quickly learn to associate taste with liking or disliking of any particular sampled item. We don’t necessarily have to discern anything particular about the item as all we need to know is do we or do we not like it. Here are some simple ways to begin learning tea tasting.

The holidays are right around the corner! Hopefully, you already have a solid game plan and are well prepared for the season. If not, even late starters still have time to get a little holiday prep in before the busy season really takes off, but it would be best to rally now for a successful holiday season.

The holiday season brings opportunities to businesses like no other time of year. Not only is it the busiest time for sales in the present, it is also a pivotal point of the year to make new customer relationships that can carry you throughout the year.

As the holidays approach many of you are planning events, promos and gift offerings. As business starts to increase, so will the demands on your time and energy. October is likely the last chance you really have to get organized and trouble shoot your operations.

When chatting with tea business folks, the topic often turns to hiring help. Finding the right personalities for a staff that is cohesive and productive can be more challenging than hiring a few nice folks.

very thriving team-like entity, be it a family, school or business, requires good communication. Your business probably has many parts to run efficiently; and so many of these parts are human. Humans require information to operate optimally and the only way to disseminate information is communication.

Tea purveyors should be able to cup tea in order to decide their product line, conduct quality control and to describe and speak knowledgably about their teas. Here are a few quick cupping tips...

One of the most important things you can do as your busy season approaches, is staff training and education. Most businesses add new staffers for the busy holiday season and will need to focus on various aspects of training the new hires as well as getting seasoned staffers to brush up and be ready for what lies ahead.

If you have been in the tea business for a few years and have survived the last couple, you have likely vaulted over some pretty high hurdles. Congratulations! Many small businesses never make it to where you are - many never make it out of the first year, sadly.

With our tea room directory TeaMap growing more popular, more questions arise about rankings and what they mean. Read on to learn a little about how rankings are determined and how to handle not being Number One.

We've been gleaning insights from TeaMap reviews. The current customer weather seems to be "stormy" with a chance of complaints and grumpiness. Bring your umbrella, read on and March will be in like a lion and with some TLC out like a lamb.

Every shop owner and tearoom owner I've gotten to know over the years has a tendency to work themselves into oblivious this time of year. This season especially you might have not hired as much help as in years past with the dismal economic news. Remember that managing stress is as vital as managing your business, so here a few tips for keeping yourself healthy this holiday season.

The holiday season can be enormously stressful, even more so during difficult economic times. Anyone who has spent any time in retail or in customer service has likely seen the darker side of human nature when someone forgets their manners and is, shall we say, less than respectful.

Tea is a simple pleasure but a complex subject. By training your staff to savor all the complexities of tea you empower them to be people your customers can trust to provide the right information to make the most educated tea buying decisions.

Even the best tea businesses have felt the recent economic contraction - some more dramatically than others. While difficult times may cause anxiety and stress, it is not a time to worry, pace and ring ones hands. One thing any business owner has too little of is time, so if you are finding yourself with a little too much of this precious resource, here are some ways other business owners are putting it to good use.

Every shop owner and tearoom owner I've gotten to know over the years has a tendency to work themselves into oblivious this time of year. This season especially you might have not hired as much help as in years past with the dismal economic news. Remember that managing stress is as vital as managing your business, so here a few tips for keeping yourself healthy this holiday season.